Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Pedidos personalizados
para cualquier pedido personalizado lo mejor es que te pongas en contacto directo conmigo en el correo angelatinosa@gmail.com e intentaré contestar tus preguntas. Gracias.
Envoltorio y empaquetado para regalo
Todas las láminas llevan una base de cartón rígida y van en un sobre acolchado para evitar cualquier tipo de daño en el trasporte en la medida de lo posible.
Envoltorio y empaquetado para regalo
Si quieres que tu pedido sea empaquetado para regalo, no te preocupes ponte en contacto conmigo a través de mi correo angelatinosa@hotmail.com y lo prepararé con mucho mimo.